IVR
How can Blisstering help you ? a. Analyze requirements and provide application call flow b. Develop application based on your current IT infrastructure c. Test IVR application scalability and user interactions d. Enhance your current applications to include sending outbound voice or SMS notification or alerts to users who have opted in to receive alerts e. Help you deliver multimedia content to any end point device.
Why Blisstering ? a. Reduce cost of IVR application development by 50% b. Proven deployment - Hosted or on premise c. Faster time to market d. Expertise with voice application best practices and deployments on multiple voice platform such as Envox, Avaya, Voxeo and Genesys
What do we offer ? Blisstering Voice Solutions
a. IVR Consulting b. Multimodal solutions Integrating IVR with other services c. IVR Solutions / IVR system Development i. Auto attendant ii. Telephone Notification iii. Call Center Automation iv. Bill Reminders and Collections v. Customized IVR solutions which address your business problems d. IVR Support and professional services e. IVR Applications development i. Speech applications ii. Telephone survey application iii. Outbound IVR application: Many corporations use outbound IVR applications to communicate more efficiently and effectively with their customers. For instance, a service provider can send bill pay notification or promotional messages.
IVR, Interactive Voice Response is a speech-based user interface in which the user listens to spoken messages and responds with key-presses or spoken commands. IVR is a technology that allows a computer to detect voice and dual-tone multi-frequency signaling (DTMF) keypad inputs. IVR systems are widely used to 1. Improve efficiency 2. Reduce costs 3. Save staff resources 4. Add value to your business The below figure displays the IVR architecture.
