CRM
Buzzwords: the secret language of CRM
Last month, the eminently readable and undeniably talented Ginger Conlon wrote a post about buzzwords on the 1to1 Media Blog (which is one of the first things I read each day, and you should too, because it quite nicely puts things in a customer-centric frame of reference). She asked about buzzwords people hated, and she got a barrage of vitriol about verbiage people were tired of.
CRM Evolution 2009
Save up to $600 and receive a FREE BLACKBERRY SMART PHONE when you register for a conference pass using code IC09.Attend this conference to learn how to retain customers in a difficult economy and how...
Virtual Lead Generation: CRM in Virtual Events
With the recession eroding travel budgets, the traditional trade show is in trouble. The trend started five years ago, as the expense of events caused cost-conscious managers to eliminate attendees fr...
How to Choose a CRM Vendor
CRM is a critical technology that companies use to generate additional sales, especially during tough economic times.Join us for this exclusive online Webcast to learn how to choose the right CRM vend...
Tweeting for Customers: A Twitter Primer for CRM
Unlike most business tools, Twitter started as a purely social messaging service. It has since evolved into a powerful application for business. More accurately, Twitter hasn't changed all that mu...